Who We Are
Claws & More ("we", "us") sells premium stone crab claws to retail and wholesale customers in Orlando and Central Florida. This policy explains what information we collect when you use our website and how we use it. Questions can be sent to info@clawsnmore.com or (772) 275-6723.
Information We Collect
When you submit an order request or contact form, we collect the details you provide — typically your name, phone number, email address, delivery area, and the products and quantities you are interested in.
Like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type, pages visited, and the date and time of your visit. This data is used for security and to keep the site running reliably.
How We Use Your Information
We use the information you give us to respond to your request, confirm availability and pricing, arrange delivery, and follow up about your order. If you have asked to hear from us, we may also contact you about seasonal availability and offers. You can opt out at any time by replying STOP to a text, clicking unsubscribe in an email, or contacting us directly.
Text Messaging (SMS)
If you provide your mobile number, you agree that we may contact you by call or text about your order request. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent to receive texts is not a condition of purchase.
Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us operate the business — for example, our form and customer-messaging platform and our website host — and only as needed to provide those services. We may also disclose information if required by law.
Cookies & Third-Party Content
Our order form is provided by a third-party platform and may set cookies in order to function. We also load fonts from Google Fonts. We do not run advertising trackers on this site. You can control cookies through your browser settings.
Data Retention & Security
We keep order and contact records for as long as needed to serve you and meet our business and legal obligations. We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure.
Your Choices
You may ask us to update or delete the personal information we hold about you by contacting info@clawsnmore.com. We will respond within a reasonable time.
Changes to This Policy
We may update this policy from time to time. The date at the top of the page shows when it was last revised. Continued use of the site after changes are posted means you accept the updated policy.